Need tech help FAST? Call/text 2624571025 at any time.
PAYMENT: Due upon service completion, even for small businesses. Sorry, no checks accepted. Most payment apps accepted. Need to use a credit card? Use a payment app. Tipping is optional and appreciated.
COMPUTERS: Windows 11 is replacing Windows 10 and many PCs cannot handle upgrade. Be aware 4+ year old computers could crash at any moment and you may lose data. A good rule of thumb: If you can't remember when you bought it, call us to help replace it! Work on all brands. We do set up and work on Mac / ipad, also.
INSTRUCTION ONLY: Either 60 or 90 minute sessions. Up to once per week (as needed - no repairs done). You are responsible for creating a list of what you'd like to accomplish. A rough outline is fine.
OFFICE: There are free versions out there, though they won't be "Microsoft" they are compatible. If you'd like Microsoft Office, it is still possible to purchase one time.
EMAIL: Use a gmail, yahoo, outlook or other email. Do not use "Spectrum" or "AT&T" as your primary email. We can set up and help you transfer everything if you'd like. We know, it's a process!
PASSWORDS: Write down your passwords in a book or on paper. Keep in safe location you'll remember.
LOCATION: Library (Hartford/Slinger area), Pick up/drop off or limited service in your home or office.
EXPERIENCE: A+ Certified in Computer Repair / Windows. In Business since 2002.
PRINTERS: We do not recommend troubleshooting a printer. It is more cost effective to replace. We DO set them up and do tasks related to this, however.
ESTIMATES: Given upon request over the phone only. Price includes travel/prep.
RATES: By the job & customized for you. Please call for free phone estimate. $25 travel for 10+ mi outside Hartford, WI. Hourly rates are for instruction only. Min 1 hour. (No repairs done during instruction time).
CANCELLATIONS: Kindly give 24 hours notice. If < 24 hours, $25 fee applies (if it happens 2x). Note: You can text anytime to cancel & reschedule: 262 four five seven 1025
WARRANTY: Due to the nature of technology, no warranties or guarantees expressed or implied. No refunds or free "re-fixes.