Need help in your home or office? Call/text 2624571025 at your convenience!
TERMS N TIPS:
PAYMENT: Due upon service completion, even for small businesses. Sorry, no checks accepted. Most payment apps accepted. Need to use a credit card? Use a payment app.
COMPUTERS: Windows 11 is replacing Windows 10 and some cannot handle upgrade. Be aware 4+ year old computers could crash at any moment and you may lose data. A good rule of thumb: If you can't remember when you bought it, call us to help replace it! Package includes computer selection & setup. (Transfering docs / photos / etc added cost). Purchase a backup drive for your info of at least 250 GB. You also might want to get a tablet instead.
INSTRUCTION ONLY: Either 60 or 90 minute sessions. Up to once per week (as needed - no repairs done). You are responsible for writing down what you would like to learn. An outline is fine.
OFFICE: There are free versions out there, though they won't be "Microsoft" they are compatible. If you'd like Microsoft Office, it is still possible to purchase one time.
EMAIL: Use a gmail, yahoo, outlook or other email. Do not use "Spectrum" or "AT&T" as your primary email.
LOCATION: Library (Hartford/Slinger), *your home/office or anywhere online. (We can pick up / drop off, too).
EXPERIENCE: A+ Certified in Computer Repair / Windows. In Business since 2002.
PRINTERS: Limited to setup or troubleshooting the software. We do not replace physical parts. Older printers often do not work with Windows 11. You're often better off replacing the printer (we can set up).
PACKAGE: Available for those who need extra support or anticipate needing help in the future. Try our 6 month, 10 call/email/text package for $60.
ESTIMATES: Given upon request. Price includes travel to home or your business. The free phone estimate given is based on your description and could change once device is evaluated. Rates are customized.
RATES: By the job & customized for you. Please ask ahead of time if you need an estimate. Hourly rates are for instruction only. Min 1 hour. (No repairs done during instruction time).
CANCELLATIONS: Kindly give 24 hours notice. If < 24 hours, $25 fee applies (if it happens more than once). You can text 24/7.
WARRANTY: Due to the nature of technology, no warranties or guarantees expressed or implied. No refunds or free "re-fixes."
*extra fee outside Hartford/Slinger area