Need tech help FAST? Call/text 2624571025 at any time.
PAYMENT: Due upon service completion, even for small businesses. Sorry, no checks accepted. Most payment apps accepted. Need to use a credit card? Use a payment app. Tipping is optional and appreciated.
COMPUTERS: Windows 11 is replacing Windows 10 and many PCs cannot handle upgrade. Be aware 4+ year old computers could crash at any moment and you may lose data. A good rule of thumb: If you can't remember when you bought it, call us to help replace it! Work on all brands. We do set up and work on Mac / ipad, also.
INSTRUCTION ONLY: Either 60 or 90 minute sessions. Up to once per week (as needed - no repairs done). You are responsible for creating a list of what you'd like to accomplish. A rough outline is fine.
OFFICE: There are free versions out there, though they won't be "Microsoft" they are compatible. If you'd like Microsoft Office, it is still possible to purchase one time.
EMAIL: Use a gmail, yahoo, outlook or other email. Do not use "Spectrum" or "AT&T" as your primary email. We can set up and help you transfer everything if you'd like.
PASSWORDS: Write down your passwords in a book or on paper. Keep in safe location you'll remember.
LOCATION: Library (Hartford/Slinger area), *your home/office or anywhere online. Or pick up/drop off.
EXPERIENCE: A+ Certified in Computer Repair / Windows. In Business since 2002.
PRINTERS: Limited to setup or troubleshooting the software. We do not replace physical parts. Older printers often do not work with Windows 11. You're often better off replacing the printer (we can set up).
ESTIMATES: Given upon request over the phone only. Price includes travel/prep.
RATES: By the job & customized for you. Please call for free phone estimate. Hourly rates are for instruction only. Min 1 hour. (No repairs done during instruction time).
CANCELLATIONS: Kindly give 24 hours notice. If < 24 hours, $25 fee applies (if it happens 2x). Note: You can text anytime to cancel & reschedule: 262 four five seven 1025
WARRANTY: Due to the nature of technology, no warranties or guarantees expressed or implied. No refunds or free "re-fixes.